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Frequently Asked Questions
How do I apply for an apartment?
Applications can be completed online through our website at RentRT.com. Prospective residents can select a preferred layout and submit their documentation electronically to initiate the reservation process.
What income, credit, and screening qualifications are needed to apply?
Applicants must present two recent pay stubs, hold a credit score of 650 or higher, and demonstrate a gross monthly income of at least 3.5 times the required monthly rent. These qualification standards help maintain community stability.
How long does the application approval process typically take?
The application approval process is generally completed within 1 to 2 business days following submission. Our team reviews all information promptly so you can plan your move with complete certainty.
What are your available lease terms and lengths?
We offer standard 12-month leases for unfurnished units, along with flexible furnished lease options available for stays as short as 30 days. This variety provides convenient housing solutions for both long-term residents and those seeking temporary or short-term accommodations.
What is the total estimated cost due at move-in (deposits & fees)?
For unfurnished units, applying requires a $50 application fee per applicant, along with a $400 lease processing fee. Total move-in costs will also include prorated rent, calculated by dividing the monthly rent by 30 and multiplying that amount by the number of days remaining in the month.
Are security deposits refundable?
Security deposits are refundable after move-out, provided all lease conditions are met and the unit is maintained according to applicable upkeep standards. For applicants without a Social Security number, a security deposit equal to one month’s rent is required prior to residency. All furnished units require a $750 security deposit.
What is the penalty for breaking a lease, or do you allow lease transfers?
Lease transfers and lease revisions are permitted upon review. Early lease termination requires a 60-day written notice to vacate alongside an early termination fee equal to two months' rent.
Are pets allowed, and what are the restrictions/fees?
Our property is a pet-free community. This policy helps minimize noise, allergens, and potential disruptions while maintaining a well-kept community for all residents.
Is renter's insurance required?
Carrying renter's insurance is highly recommended for all residents prior to move-in. Maintaining coverage protects personal property and provides financial security.
Is this a smoke-free community?
Our property is maintained as a completely smoke-free community. Smoking is prohibited inside individual residences, on balconies, and throughout all shared outdoor grounds.
What is the policy on subletting or Airbnb/Short-term rentals?
Subletting and short-term rentals, including Airbnb arrangements, are strictly prohibited and constitute a lease violation. This policy helps protect resident privacy and maintain a consistent living environment for all residents.
What is the guest policy for overnight stays?
Guest parking is available Monday through Friday from 5:00 PM to 9:00 AM and 24 hours on Saturday and Sunday, including both daytime (9:00 AM–5:00 PM) and overnight (5:00 PM–9:00 AM) hours. A valid guest parking permit is required at all times.
Do you offer virtual, self-guided, or in-person tours, and how do I schedule one?
Prospective residents can schedule in-person or virtual tours by contacting our leasing office. Our team will guide you through available floor plans and answer specific property questions.
How do I handle maintenance requests?
Maintenance service is provided by an on-site maintenance team. Service requests can be logged 24/7 through the Resident Portal for prompt handling.
How do I pay rent? Can I pay online?
Monthly rent can be submitted online via the Resident Portal using electronic payment options. Alternatively, check payments may be dropped off at the leasing office during standard operating hours.
What utilities are included in the rent?
Utility expenses except for cable/internet are combined into a single monthly service charge. Consolidating these essential services simplifies home budgeting into one predictable payment.
Which providers are available for internet and cable?
High-speed internet and digital cable options are available through Comcast and Verizon. Residents can establish individual accounts directly with either provider upon move-in.
What appliances and finishes are included in the kitchen?
Kitchens feature slate appliances, including a frost-free refrigerator, integrated icemaker, microwave, dishwasher, and disposal. These refined features simplify everyday culinary preparation and household tasks.
What general features and finishes are standard in the apartments?
Standard finishes include designer-inspired kitchens, concrete noise-reducing walls, generous closet space, and oversized private balconies. These architectural details support quiet and comfortable living.
What type of flooring do the apartments have?
Interiors combine wood-style flooring in living areas with plush carpeting across bedrooms. This pairing combines practical maintenance with home comfort.
Is laundry included in the apartment?
Every residence includes a dedicated in-home washer and dryer. Having personal laundry equipment offers daily convenience without leaving your home.
Do the apartments have A/C or specific climate control?
Residences are equipped with individually controlled air conditioning systems. Residents can fine-tune indoor temperatures year-round for personalized climate comfort.
Does the apartment have extra storage space?
Residences provide abundant closet space alongside dedicated bike storage lockers. These organized areas accommodate personal belongings while keeping living spaces clutter-free.
What other community amenities are available?
Community offerings feature a private courtyard with grilling stations and a fire pit, a 24-hour fitness center, resident lounge, quiet room, game room, business center, and Pickleball courts. These shared spaces provide versatile areas for relaxation and recreation.
What are the hours for the pool, gym, and clubhouse?
Community amenity spaces and the fitness center remain open 24 hours a day, 7 days a week. Continuous access allows residents to enjoy on-site facilities around their personal schedules.
Does the community host resident social events?
Our community organizes planned resident social events throughout the year. These gatherings offer opportunities to connect with neighbors and enjoy community life.
Is the apartment set up for remote work?
Residents have access to an on-site business center designed for remote productivity. This dedicated facility offers a quiet environment for work or study tasks away from home.
Is the building secured or controlled access?
The building features controlled access for residents and authorized guests.
What is the parking situation (including EV charging)?
Residents can secure reserved garage parking spaces on-site, with electric vehicle charging stations also available. These vehicle options support convenient daily commuting and vehicle maintenance.
Where do guests park, and do they need a permit or pay a fee?
Visitors can park in the rear guest parking lot with a mandatory guest pass obtained at the Front Desk. This system maintains order and reserves spaces for authorized visitors.
How do I get my packages (is there a locker system)?
Deliveries are securely received through Parcel Pending Lockers and a dedicated package room. Residents receive automated notifications for flexible, round-the-clock package retrieval.
Are the apartments ADA accessible, and do the buildings have elevators?
Accessible floor plans are offered, complemented by elevator access throughout community buildings. These architectural features support smooth movement across all levels.
What are the closest options for grocery and dining?
The property is situated within a short walk of Ballston Quarter, placing premier dining, retail, and grocery destinations just minutes away.
How close is the property to major highways, commuter routes, or specific major employers?
Residents enjoy immediate connectivity to Route 66, I-395, and I-495. This strategic positioning streamlines regional travel across Northern Virginia and Washington D.C.
Is public transportation easily accessible?
The property is positioned within walking distance of the Ballston Metro station. Direct rail connections make regional transit efficient and straightforward.
What schools and school districts are in the area?
Nearby public educational institutions include Ashlawn Elementary, Swanson Middle School, and Washington Liberty High School, all within the Arlington County School District.