Ratings & Reviews

Overall Rating

5
(41 reviews)
100% of customers recommend this property

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Parking
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Resident Reviews

submitted by Anirudh M. - |Recommended: YesGreat building with good amenities. — Great spot in Ballston. Good value for the building. Nice, friendly staff. Gym, Pool, etc are all good.
submitted by Rebecca L. - |Recommended: YesEnjoyed Living at Randolph BUT — My husband and I enjoyed the location and the updated renovations in our apartment. Upon move out, however, there was an issue regarding the parking garage and sticker decal. We no longer needed to park our car in the garage ahead of the end of our lease, and inquired about getting a pro-rated rate for the final month of our lease, which we were informed by email was possible. When I filled out the form and returned the sticker decal a couple of weeks before the end of the lease, we were charged up until the date we actually returned our keys and fobs. After speaking with both the office and headquarters, there was something clearly awry the leasing office claimed that we turned in the sticker decal on the day we returned our keys. However, the reality is, someone in the office was holding onto the form with the sticker decal and only processed it until our keys and fob were returned. Amy at the headquarters handled the situation professionally and provided the best service. I appreciated her taking the time to handle the situation in a timely and courteous manner. I would warn future residents to ensure that someone at the leasing office NOT front desk is present and verbally confirms in person that the return form would be immediately processed when turning in a sticker decal to avoid the hassle.
submitted by Cynthia S. - |Recommended: YesExcellent Manager — I would like to say that Chrisline is one of the best managers I have come across Although the staff is friendly and efficient it's because of her leadership. The maintenance staff, cleaning staff and front desk are kind, hard working people and we very much appreciated their assistance. It's been a very pleasant place to live the last 3 years. Chrisline deserves praise for her management style and staff.
submitted by John-Francis M. - |Recommended: YesVery happy with the front desk staff — The front desk staff have helped absorb issues with delivery and routing of goods that have been very useful and helpful in the time of COVID-19.
submitted by Tiffany H. - |Recommended: YesGreat Staff and a Great Place to Live — Since moving in several months ago and working through a lease renewal process with the leasing team and front desk staff, I have received nothing but excellent service. Every employee who works at Randolph Towers is pleasant, helpful, and respectful. I have never lived in an apartment building where this is the case, and it truly makes a difference. The leasing staff - Lilly Argueta especially - were very kind and patient in working with us on renewing our lease, and did not try to uncharge or subtly increase any fees. I truly love the staff here, and the building amenities are wonderful
submitted by Aida H. - |Recommended: YesAt first, I chose Randolph Towers because it is in the heart of Ballston and a short drive to DC. With time I started to realize that what makes me happy living at Randolph Towers was much more than the convenience of a lively location… it is the staff who are just amazing, from the Front Desk to the Leasing Office to Maintenance…. They are always there and willing to go the extra mile to support the residents, just as caring neighbors would…. Home is not when I open the door to my apartment home starts right at the Front Desk….It may be the location that attracts you to Randolph Towers, but it is the staff who make you want to stay. By the way, did I mention that it has been 20 years since I first moved here
submitted by Aida H. - |Recommended: YesAt first, I chose Randolph Towers because it is in the heart of Ballston and a short drive to DC. With time I started to realize that what makes me happy living at Randolph Towers was much more than the convenience of a lively location… it is the staff who are just amazing, from the Front Desk to the Leasing Office to Maintenance…. They are always there and willing to go the extra mile to support the residents, just as caring neighbors would…. Home is not when I open the door to my apartment home starts right at the Front Desk….It may be the location that attracts you to Randolph Towers, but it is the staff who make you want to stay. By the way, did I mention that it has been 20 years since I first moved here
submitted by Brittany G. - |Recommended: YesMove In — Clean
submitted by Victoria W. - |Recommended: YesAn AMAZING living experience — So sad to have to move out because of being unemployed due to COVID19. However, if my career brings me back to Arlington, I will ONLY live here I have lived in Arlington for 5 years and lived in 5 different places This last one was by far my favorite that I never saw myself moving out of but then COVID19 happened.... I highly recommend this building It is so quiet and as a professional interior designer, I couldn't have been more pleased with the renovated units When inside, I felt like I was in a house I love the open concept and finishes and materials. I will truly miss living here. The staff made me feel like family everyday when I came home from work. Overall a 110 POSITIVE living experience across the board. Live here
submitted by Jae-Joon C. - |Recommended: YesGood quality apartment — Apartment quality is very good. Only downside is sometimes there are noises coming from construction.
submitted by Matt S. - |Recommended: YesGood area to be — great area to live in and good value for what is around
submitted by Undaraa O. - |Recommended: YesGood home — Living here is very convenient
submitted by Ravi P. - |Recommended: YesThe property is amazing. I love living at Randolph towers — It is a safe, clean and wonderful complex. I love living here. The staff is very nice and helpful.
submitted by Laura W. - |Recommended: YesFriendly, efficient — the concierge staff is friendly and efficient. i can rely on them to help me out with questions, passing spare keys, parking etc. it has been a friendly experience since day 1. i am happy with my decision and i love living here.
submitted by Britta G. - |Recommended: YesIt is in a perfect location and has all that you could ever want in a building — Everyone is kind, the staff is thoughtful and quick to satisfy any needs, the renovated apartments are beautiful, and it is amazing having a deli, convenience store, tailor, nail salon and more right on the first floor

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Randolph Towers, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Randolph Towers, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose